Our large-scale technology modernization project is set to deploy its first phase October 1, 2019. With this upgrade, you’ll have enhanced tools and features so you can do business online, wherever you are, from your desktop computer or mobile device.

Our goal is to make this change a seamless process and keep you informed every step of the way. We’ve included user guides below to assist you in navigating the tools and resources available to you on the new aacargo.com.
Help Guides
Users
Discover user types, account management and permissions.
Self-Service Rates
Access rates in two different ways with new search tools.
eFreight
Create an eAWB and HAWB with a few simple steps.
Booking
Learn how to book, tender, and track your shipments
New features on aacargo.com
Access all of these features in real time anywhere you are from your desktop or mobile device.
Real-time access
to booking information
and shipment data
End-to-end visibility
with proactive notifications and mobile
access that help you stay informed
every step of the way
Self-service rates
and tariff information available
to you when you need it
To take advantage of all of these convenient new features on aacargo.com, make sure your company is registered on aacargo.com and you know who is assigned as your Super Administrator.

As we prepare to upgrade to the new aacargo.com, we are implementing a few temporary operational restrictions to reduce complexity and demands on the system. By implementing these guidelines, we will be better able to continue our industry-leading customer service to support your business.

Contact   |   Legal

© 2019 American Airlines Cargo
All rights reserved.